Workforce Augmented Reality

This holiday season, the rapid growth between Thanksgiving Day and Cyber Monday will help e-commerce merchants attain the $150 billion sales level two weeks earlier this season than just two years ago, in 2017. Every day from November 1 through December 21 will exceed $1.5 billion in e-commerce sales. It is June 2019; there is still time for managers of warehouses, distribution centers (DCs), and 3PLs (third party logistics) firms to ensure this season workers will be faster, safer, and more accurate thanks to workforce Augmented Reality (AR). AR technology ensures consistency, so an unskilled workforce can think and behave in the same way as those laborers with years of experience. Workforce technology is all about efficiency, consistency, repeatability, and safety, regardless of the person performing the task. © 2019 LogistiVIEW Thanks to AR, every worker, regardless of language, physical capacity, or pure variability, has the ability to efficiently make the right decision over and over again. The decision-making process ensures the worker is in the right place, picking the right object, and remains focused on the next step in the task sequence. In most operations, the information used to make these decisions is presented by a computer or trained through standard operating procedures (SOPs). While these decisions may only take seconds, with AR the probability of consistent picking, packing, and avoiding mispicks is dramatically increased. Holiday worker effectiveness There are many factors which impact workers’ effectiveness. The brain experiences fatigue, even from small decisions, over any long period of time. The brain struggles to make efficient and accurate decisions when too much information is available. Without reinforcement, in just seconds the brain begins forgetting information in short-term memory. There is a continued quality diminution, a declining slope of memory recall during which the brain struggles to know whether […]

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